ION | Illinois Online Network

Student Support

The materials in this section of the Web site will give you all the information you need to obtain support for your MVCR course. If you have further questions, though, please feel free to contact MVCR. We are committed to making the MVCR experience one of the best educational experiences you will ever have.

Support

Technology Support
The Illinois Online Network provides support participants in courses. If you are having problems beginning a process, such as registering for a course, logging into Moodle, or opening ION web pages, contact ion@uis.edu. Once your course has begun, refer technical questions to the course instructor or the ION office. You will find this information in the course syllabus.

Student Support
In addition to technical support, the facilitator can help you with any problems that you may have during the course, or you can seek assistance in the ION office. You will find the contact information for this person in the course syllabus. You can also receive support on issues such as which course to take, withdrawing from a course from the ION staff at ion@uis.edu.

If you are a student with a documented temporary or ongoing disability in need of academic accommodations and need assistance in seeking academic accomodations, please contact the ION staff via email at ion@uis.edu or phone at 217-206-8650, who will connect you with the UIS Office of Disability Services. 


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