I. Instructional Design
Instructional Design refers to the analysis of learning needs and the systemic approach of developing an online course in a manner that facilitates the transfer of knowledge and skills to the learner through the use of a variety of instructional methods, which relate to multiple learning styles, strategies, and preferences.

II. Communication, Interaction, and Collaboration
Communication, Interaction, and Collaboration addresses how the course design, assignments, and technology effectively encourage exchanges amongst the instructor, students, and content.

III. Student Evaluation & Assessment
Student Evaluation and Assessment refers to the process your institution uses to determine student achievement and quality of work, including the assigning of grades.

IV. Learner Support and Resources
Learner Support and Resources refers to program, academic, and/or technical resources available to learners.

V. Web Design
Web Design refers to the use of Web pages, graphics, multimedia, and accessibility standards in the web pages of a course which are under the course developer’s control.

VI. Course Evaluation
Course Evaluation refers to the processes and mechanisms used to elicit feedback from learners for the purpose of course improvement.